Chem-Dry Advantage reviews: what Mackay customers say
Chem-Dry Advantage has 29 five-star Google reviews and a 5.0 rating on Google (as at 4 November 2026). Customers mention carpets, couches, rugs, mattresses, leather lounges, chairs and pet urine. It’s a locally owned Chem-Dry in Mackay, run by Craig. Below are real reviews, grouped by job type, quoted word for word.
Carpet cleaning reviews
Reviews from customers who had their carpets cleaned.
- ★★★★★Google review
Craig did a fantastic job cleaning our carpets & mattresses. He has excellent attention to detail & was very reasonably priced, highly recommend ! Karen - West Mackay
Karen, West Mackay (carpets and mattresses) - ★★★★★Google review
I recently had the pleasure of meeting Craig from Chem Dry the Mackay rep. I am extremely happy with the clean that Craig did on my carpets and mats and I cannot recommend him highly enough. I will never go back to steam after experiencing the Chem Dry method.
Maree (carpets and rugs) - ★★★★★Google review
Really happy with the results. Craig was on time and did an awesome job cleaning my five bedrooms, three rugs, and the lounge. I’d definitely have him back.
Deanne (carpets, rugs and lounge) - ★★★★★Google review
Craig did a fantastic clean on my carpet. Got rid of the stains and brought it back to looking new. Great service and I highly recommend Chem-Dry
Patricia - ★★★★★Google review
EXCELLENT SERVICE…….carpets look brand new
Denise
Couch and lounge cleaning reviews
Reviews from customers who had a fabric couch or lounge cleaned.
- ★★★★★Google review
I cannot thank Craig enough for coming into our home and cleaning our lounge. I couldn’t stay for the whole duration and Craig was more than happy to lock my home before he left and followed up with a message to advise. Not only did Craig do an exceptional job of our lounge, he is also punctual and trustworthy. Would 10/10 recommend to anyone for his services.
Talsy - ★★★★★Google review
Professional service at a great price. Bought our lounge back to new.
Aegir - ★★★★★Google review
I had a couch and rug clean done, very happy with the results!
Rebekah (couch and rug) - ★★★★★Google review
Great service! Was so impressed how clean the couches came up. Quick, affordable and so friendly!
Danielle
Leather lounge cleaning reviews
Reviews from customers who had a leather lounge cleaned.
- ★★★★★Google review
Craig is an absolute pro! I had a decent job for him, years of built up dirt, oil and grime and unknown marks on a cream leather lounge. Craig went above and beyond, taking great pride in his work. I am thrilled, my leather lounge looks brand new again. Craig was also such a pleasure to have in my home. Efficient and friendly service, best in Blacks Beach, Mackay, would highly recommend. 👌
Liz, Blacks Beach - ★★★★★Google review
"Absolutely amazed with how well our leather lounge suite came up! It looks brand new again. Exceptional service and fantastic results—highly recommend Chem-Dry Advantage!"
Michelle, Blacks Beach
Rug cleaning reviews
Reviews from customers who had rugs cleaned at home.
- ★★★★★Google review
I recently had my rug professionally deep cleaned and I couldn’t be happier with the results. The rug looks fantastic and has come up much cleaner than I expected. Craig took the time to answer all my questions and provided excellent service. I’m located in Bucasia and I will definitely be using his services again in the future.
Judy, Bucasia - ★★★★★Google review
Chem-Dry is fantastic. My cream rugs came up beautifuly clean. I live in North Mackay and Chem-Dry was quick to answer my call to book us in. I certainly will be calling them back in the future.
Lyn, North Mackay - ★★★★★Google review
Prompt and friendly service, easy to book and affordable. Craig did an amazing job on our rugs. Highly recommend!!
Jami-Lee - ★★★★★Google review
Craig was prompt, courteous and did a great job on my rugs. Will definitely use Chem-Dry Mackay again.
Karen - ★★★★★Google review
Craig from ChemDry came to clean our rugs yesterday. The rugs had been subjected to soot from a fire and diesel. They were difficult rugs to clean because they contained viscose and viscose does not go well with water. Craig did a fantastic job. The rugs came up clean and we were extremely happy with the result. He is a lovely guy and I would highly recommend him for all your upholstery and rug cleaning needs. Keep up the excellent work Craig.
Tracey, Sarina
Pet urine removal reviews
Reviews from customers who had pet urine treated in their carpets.
- ★★★★★Google review
Craig was great! He came out to Eimeo to clean my carpets with 1 days notice twice now. My puppy has a bad habit of urinating in one particular room and craig uses his magic to get the smell out straight away. Can't recommend enough! ⭐️⭐️⭐️⭐️⭐️
Shannon, Eimeo - ★★★★★Google review
Best carpet clean I've ever had! Completely removed cat urine odor without the sickly sweet after smell, just a delicate freshness. Highly recommend. 👍 👌
Sharon, Andergrove
Upholstery cleaning reviews
Reviews from customers who had chairs and other upholstery cleaned.
- ★★★★★Google review
I was fortunate enough to be assigned Craig when I got in touch with Chem Dry to clean my chairs and my rug. I live at Ooralea and he told me he would be here at a certain time and he was here at that time. He told me he would be done in a certain time and he was true to his word. The price and the work done was fantastic. I would recommend Craig 10 times over he so friendly and professional
Debbie, Ooralea (chairs and a rug)
More from our customers
Reviews that don’t name a particular job.
- ★★★★★Google review
Craig was courteous, professional and helpful Understands his trade and goes out of his way to find solutions. No hesitation to recommend him or his service
Gia - ★★★★★Google review
Fast, efficient and kind.
Jasmine - ★★★★★Google review
Fantastic results by a friendly professional team. Will definitely be using their skills whenever needed.
Sharon - ★★★★★Google review
Fantastic job, prompt and efficient, easy to deal with, highly recommended.
Jason - ★★★★★Google review
Thank you WONDERFUL
Patricia - ★★★★★Google review
Craig is a beautiful soul and he did an amazing job
Diane - ★★★★★Google review
I was very pleased with Craigs work
Colleen - ★★★★★Google review
Craig was awesome to deal with. He was time efficient and knew exactly what he was doing. I would highly recommend Chem-Dry advantage to all my family and friends local to Mackay
Makayla
Questions about our reviews
Where can I read all of Chem-Dry Advantage’s reviews?
All our reviews are on our Google Business Profile, where Chem-Dry Advantage has 29 five-star Google reviews and a 5.0 rating (as at 4 November 2026). This page quotes them word for word, grouped by job type, with each reviewer’s first name and, where we know it, their suburb. Use the link at the top of the page to read every review on Google.
How do I leave a review for Chem-Dry Advantage?
If we’ve cleaned for you, we’d be grateful if you told others how we went. Use the “Leave a review” link on this page, which opens our Google review form. Reviews are posted on Google under your own account. We quote reviews on this page by first name, plus your suburb only where we know it.
Like what you’ve read? Get a free quote
Use the online form, or call or text us. All three options are on our quote page. Every job is quoted free, and you get the full price before we book. Servicing Mackay and all surrounding suburbs including Sarina.